FAQ

Frecuently Asked Questions

Which pay form do we use?

– They are through credit card, paypal and bank transfer, secure systems, which have the certification of: Credit card and Bank transfer Sella, Italy. Pay pay with Pay pal.

Can you make payments in a currency other than Euro?

– Yes, you can. You can pay in another currency, according to the exchange rate to Euro.

Does YouGo make tours on request, depending on what the client wants to visit and know?

-Yes, we make tours according to the client wishes.

Do you manage private houses services too?

-Yes, we do. We offer services of private houses, hotels, car rental, tours previously designed by the agency or designed at the convenience of the client, facultative excursions.

What services are included in the published price?

– The services included in the published price are detailed in the description of the product, in the sections “Availability” and “Description”. We also recommend you go to the “Terms and Conditions” section to know the details.

Do the prices include the air ticket?

-No, the air ticket, visa and health insurance are paid separately

Can we pay at the time of booking?

No, when you make the reservation request, we must send the confirmation request to our borrowers. When we have this confirmation we will send it to your email address next to the link so that you can make the payment. You should also know that your payment is extremely secure, we do not store personal data or credit card numbers.